1- Planned tasks

Scheduled tasks is a very practical tool. In fact, they allow you to define a task or a report that will repeat over a period of time, either daily, weekly or monthly.

Its creation is quick and automated within the hotel software. Once you have configured the settings according to your requirements, these tasks will be automatically sent by email to your recipient.

No need to think about sending this information to your colleagues or service providers!

2- Customer mailing

Within your PMS, you can pre-create your sending emails , as well as personalize and group them according to your recipients. These emails can be used to send welcome sheets, booking confirmations, reminders for outstanding payments, or to announce an event.

Once you have created your email, all you need to do is select your recipients and send your message to your recipient list with one click.

Setting up mailings is a real opportunity, on the one hand to communicate with your customers about your new products or your offers for example, but also to save time and simplify your tasks.

3- Customer reception on tablet (Check-in / Check-out)

This mobile tool simplifies and facilitates customer check-in . Indeed, to avoid waiting time at reception or simply to check in your customer discreetly, you can greet them with a tablet so they can check in as soon as they arrive at the hotel.

This powerful tool gives you access to information relating to your customer's stay, reduces waiting time during check-in and check-out: it enhances customer relations and saves you time at reception.

4- Reporting prices from your PMS to Channel Managers

These rates represent the different rates you have for your external distribution. They can also be configured for internal PMS use.

These rates facilitate the commercial aspect of the work of your reception teams : indeed, from a reservation form, the receptionist can, at any time, see the different rates that he can offer to a customer according to different parameters: Dates of stay, number of people, type of room, segmentation.

In addition, the rates give you all the flexibility you need to develop your pricing policy, because they provide you with a whole range of constraints and restrictions.

5- 2-way e-satisfaction

Thanks to our e-satisfaction partners, and in particular the two-way connectivity with some of them, you can collect a wealth of information about your customers. This tool allows you to gather all your customer feedback and understand their satisfaction levels.

What are the benefits for you?

You have a very deep and detailed knowledge of your customer in your PMS.

You have direct visibility of your customer's feedback to better welcome them during their next stay.

You can plan actions to meet their needs, anticipate their expectations, and therefore listen to their desires in order to build their loyalty.

6- Hotel statistics applications

Hotel statistics tools are invaluable decision-making aids for monitoring and analyzing the hotel market. These tools allow you to study various key hotel indicators to increase revenue or implement reliable yield management, taking into account competition, market conditions, and demand.

Our Stathotel tool makes these analyses possible. It's an online statistics application that delivers indisputable data from the largest independent hotel booking database.

Stathotel , access to past and future statistics, to analyze the market of yesterday, today or tomorrow.

https://www.tendancehotellerie.fr/articles-breves/publireportages/9423-article/les-6-fonctionnalites-pour-simplifier-et-vous-aider-dans-vos-taches-au-quotidien-grace-au-pms

Analyzing your reports and statistics within your PMS is a valuable source of information about your hotel business and management. Ignoring and managing them is a mistake. These features are truly valuable and extremely useful for gaining deeper insights into your operations. In this article, we've identified six key areas where your analytical reports can help you.

Analyze your daily activity

An initial set of reports provides you with insights into your day-to-day operations . These daily summaries ensure regular monitoring of your business , allowing you to react quickly and manage your hotel as efficiently as possible.

Here you will mainly find operational information such as scheduled arrivals and departures, the status of your reservations, the occupancy/accommodation status , but also the status of the housekeepers and the rooms.

Study the behavior of your customers

Today, having information about your customers—knowing how they behave both inside and outside your establishment—is invaluable. This allows you to offer them the most relevant deals and foster loyalty . It enables you to develop effective strategies while saving time. Furthermore, it ensures a positive online reputation and gives you insight into your customers' opinions .

Indeed, within your hotel software, you can know: the origin of your customer's booking (direct, OTA etc…), the type of customers (business, leisure) present in your hotel, the nationality of each of them, the types of stays of your customers, the wishes / extras of the customers, their overall satisfaction and by criterion and much more!

You therefore keep a record of your customers, which is essential. You also build a close relationship and centralize this customer knowledge within the PMS . These different aspects can make all the difference; you stand out from the competition.

Check your sales and forecasts

Obtain lots of data about your real-time sales but also establish your forecasts are essential for the good management of your hotel. Exploit the data which is provided to you within the PMS allows you toassess more easily your business, its impact and to implement actions.
Various analyzes are available such as, for example, your sales over a given period, your occupancy rate or even comparative analyzes from a year N to N-1, etc.

Report on your commercial management

Effective sales management is first and foremost about knowing how to market your products, services, and offerings. To do this, it's crucial to analyze supply and demand and determine the optimal price, timing, and marketing channels for your solutions or services. This is commonly known as yield management . Ultimately, this provides you with a comprehensive overview of your sales efforts in the market.

Manage your accounting management

Connectivity between your PMS and your accounting software allows for the automatic transmission of accounting management statistics . You benefit from the extraction of your results and accounting data. You can analyze the accounting breakdown, the status and total of your sales and payments, the evolution of your balances, etc.

Analyze your monthly and annual activity

Finally, you can also analyze your monthly and annual activity. To do this, you can generate daily, monthly, or annual summary tables of your situation and business. This provides you with a range of indicators for a quick and concise analysis of your management.

You now know the usefulness of analysis reports and statistics within the PMS. Collecting, studying, using, measuring and processing data to conduct a quality analysis will allow you to have a global vision of your business and your hotel activity. You will then be able to take appropriate actions to increase your income and satisfy your customers.

https://www.tendancehotellerie.fr/articles-breves/publireportages/10088-article/les-rapports-d-analyse-et-les-statistiques-dans-votre-pms-des-fonctionnalites-indispensables-pour-la-gestion-de-votre-hotel

As you know because you use it daily in your establishment, a PMS ( Property Management System) is a very comprehensive solution that allows you to manage all the operational aspects of your hotel. It's the central hub of your establishment, managing your reservations, schedules, invoices, and much more ! Furthermore, hotel software can connect to numerous third-party tools, such as hotel analytics tools.

Linking your PMS to these tools is a real plus, as a decision-making tool but also to increase your revenue, analyze your market, adjust your offer in an informed manner and much more.

Why the hotel statistics tool Stathotel is different ?

A hotel statistics tool like Stathôtel is an innovative solution that allows you to analyze the hotel market by directly collecting reliable data from PMS (Property Management Systems). You can study, in real time, occupancy rates, average daily rates, RevPAR (Revenue Per Available Room), and revenue compared to the market, and conduct a thorough and precise analysis of your offering. Stathôtel is a true barometer where you can create your own analysis based on the reliable data provided!

How a hotel statistics tool like Stathôtel will help you in your decisions and increase your revenue ?

The statistics present in your hotel statistics tool each have specific features allowing you to draw relevant conclusions.

Thanks to a search by period, by geographic area or by hotel category, study the most active areas, the most profitable places and create real gains for your business.

Also, key performance indicators such as occupancy rate, average price, RevPar give you strategic information allowing you to visualize the situation of your establishment in relation to the market but also to position yourself according to it.

The biggest advantage of this tool ? Getting ahead of the competition by analyzing the future market over three years and thus optimizing the distribution of your rooms and adapting your rates if necessary.

Ultimately, a hotel statistics tool enables in-depth and differentiated strategic analysis to optimize your business by analyzing the real market of yesterday, today, and tomorrow. You can conduct a thorough review of your products based on the irrefutable data from Stathôtel!

https://www.tendancehotellerie.fr/articles-breves/publireportages/10651-article/comment-un-outil-de-statistiques-hotelieres-peut-vous-aider-dans-vos-decisions-et-augmenter-vos-revenus

Launched in Paris in 1988 Medialog is today the leading PMS in the independent hotel industry, with a total of 1000 hotels installed, including 600 intramural.

Building on this position, Medialog pursues its main objectives: to be different, open and disruptive.

Different :

Thanks to the hybrid technology (cloud and local) that we have developed, we ensure our customers higher availability of applications and total openness to the web, which implies considerable savings for them and for us due to simplicity. installation and the absence of blocking failures.

Open :

Our fully open APIs (Application Programming Interface) allow us to exchange information with all partners who wish, thus creating an ecosystem of unlimited richness and diversity.

Disruptive:

We only seek to do what doesn't yet exist and what our partners cannot do. For example, www.StatHotel.com, an undeniable and essential website for hotel statistics, and very soon OTAC (Online Travel Activity Collaborative), which will allow all hotels using our PMS to collaborate on their distribution.

We are making our digital hotel experience a sure value focused on the future.

https://www.tendancehotellerie.fr/articles-breves/publireportages/11608-article/medialog-une-valeur-sure-pour-votre-hotel

Medialog confirms its deployment to independent hotel groups – the latest the Eliova hotel group.  

Medialog, a specialist in the publishing and marketing of hotel and catering software, announced that it has equipped the Eliova hotel group with its hotel PMS. This new signature allows Medialog to confirm its deployment with hotel groups and continues its growth by expanding its offering to this target.

The Eliova Group, specializing in mountain hotels, has chosen Medialog Hotel PMS to manage its properties. The group currently owns four hotels: Hôtel le Chaix in Alpe d'Huez, Hôtel l'Eau Vive in Châtel, Hôtel Le Génépi in Méribel, and Hôtel Le Caprice des Neiges in Crest-Voland. It plans to expand further in the future with the acquisition of several more hotels of this type. The group's hotel concept offers an ideal stay for active holidays, right at the foot of the slopes in a friendly atmosphere.

At the signing, the CEO of Medialog stated: “By choosing to develop our market with hotel groups, we aim to evolve our Medialog Hotel PMS product and our expertise in managing multiple properties. To accelerate our growth, we offer our clients increasingly rich and expanded functionalities thanks to our expert hospitality teams. Above all, we want to offer cutting-edge services that meet the needs and expectations of our clients.”

The Eliova Group's management stated: "Choosing a company like Medialog, with thirty years of experience in hotel software publishing, provides us with guarantees in terms of installation, training, and ongoing support. As an operator of four hotels, having multi-site management is essential for our group. We also appreciate the software's user-friendliness, ease of use, and the management, activity tracking, and connectivity options it offers with the AvailPro channel manager."

About the Eliova Group: Eliova is the trading name of LJF GESTION, a wholly-owned subsidiary of LJF, a specialist in mountain hospitality for over 40 years. The group's objective is to offer a unique experience at the foot of the slopes in a warm and welcoming family atmosphere.

About Medialog: Medialog has been a leading publisher of hotel and restaurant software for 30 years. Its software is user-friendly, intuitive, and easy to learn. It has been designed to meet the needs of all types of establishments with a hybrid, cloud-based and on-premises solution for agile, secure, and connected management.

Medialog customer service and its teams are renowned for their proximity and daily support.