MEDIALOG and its contactless journey!
In order to meet current demands, we have completely digitized a contactless journey for your customers. Pre-check-in, pay-per-link, check-in and fast check-out reduce your administrative tasks and the handling of bank cards and identity documents, for the benefit of a more fluid, personalized and secure welcome.
Our Products & their Function:
PRE-CHECK-IN: A personalized form sent by email to your customer, updates their contact details in the PMS and allows them to pay (pay per link).
PAY PER LINK: A 3-D Secure Payment link in your emails identifies the buyer by entering a code, in order to limit the risk of internet fraud.
MEDAPPS: Welcome your customers by allowing them to check-in or check-out on their smartphone (QR code) or on your tablet
MEDIASCAN: Scanning identity documents updates your customers' contact details and photo in your PMS.
FAST CHECK-OUT: Their invoice is sent by email to your customer a few hours before their departure, to allow them to validate and pay it.
Your goals:
· Streamline customer reception.
· Welcome differently.
· Limit handling of cards and documents.
· Respect barrier gestures.
· Protect your team and your customers.
· Reassured by your good organization.
· Secure your payments.
· Adapt now to plan better.
· Innovate by offering current tools.
· Modernize to be in tune with the new generation.
· Save money by avoiding unpaid bills and saving time.
