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Case study

Hotel occupancy in January: myth or reality?

Hotel occupancy icon in January
Hotel occupancy in January: myth or reality?

The myth and the question

Hotel occupancy in January is often presented as weak, almost “logical”, because January is supposedly the most depressing month of the year.

The famous date, that of the 21 January.

The fateful date, said to be the most depressing of the year.

The moment when everyone feels like winter will never end.

We haven't seen the sun for weeks.

Everyone should be wearing at least five layers of clothing before going outside.

So, if everyone is depressed, does that mean there are more or fewer customers in hotels?

January and morale: a statistical fact, not an opinion

Why?

Why is everyone so down in the dumps in January?

Well, if you've already had this conversation, you probably know the answer. But just in case, there are several reasons why this phenomenon occurs.

The first one: that's when was the last time you saw 10 hours of sunshine in a row ?

The second: the succession of parties. Everyone goes home exhausted, both physically and mentally.

The third: money. After the holidays and gifts, there's not much left in the account, which severely limits desires and possibilities.

Clinical studies have identified a seasonal affective disorder (Seasonal Affective Disorder, SAD),
a form of recurring depression which emerges in autumn and winter and diminishes in spring and summer.
Encompassing symptoms ranging from decreased energy and motivation to moderate depressive states, this phenomenon affects several percent
of the population in temperate regions and is linked to the reduced exposure to natural light during the darkest months.

To date

To delve deeper into customer behavior analysis, you can also read: How each generation travels.

Internal data from 2025 shows an increase in occupancy rates across all hotel categories compared to the previous year.
This reading helps to understand thehotel occupancy in January beyond preconceived ideas.

This increase is particularly marked in the 3, 4 and 5 star segments, where the increase in occupancy reaches respectively
+ 3,5, + 3,9 et + 13,6 points.

These results show one simple thing: the hotel seasonality This is not a “verdict”, it is a dynamic. And depending on the segment, it does not evolve in the same direction.

Occupancy simply remains lower than during peak months, as July in Pariswhich constitutes a seasonal peak. This reading allows for a better understanding of thehotel occupancy in January, often perceived as weaker than it actually is.

The idea of ​​a January that is structurally unfavorable to the hotel industry thus appears reductive, or even incorrect, when the analysis distinguishes between customer categories and dynamics.

Hotel occupancy in January by hotel category

Data generated by Stathotel

Three profiles

In January, There are three types of customers in hotels.

The real question is therefore simple: Which one do you want to attract?

urban business hotels

In Paris, the urban hotel sector, primarily catering to business travelers, exhibits a marked seasonality.business hotels is particularly sensitive to the professional calendar.
January data shows an occupancy rate between 63% and 67% according to the 2 to 4 star categories, which are the lowest levels of the year.
Conversely, in July, the busiest month, occupancy regularly exceeds 75%and even reached more than 85 % on certain segments.

This difference is not explained by price pressure. Average prices remained relatively high in January.
The decline stems primarily from a contraction in the volume of overnight stays sold. It reflects the slowdown in the business calendar at the beginning of the year.
less economic activity, a decrease in corporate travel and a scarcity of major events.

Winter leisure hotels

Unlike urban hotels, winter leisure destinations approach January as a peak season months. Among them, themountain hotels occupies a central place in January.
In the mountains, demand does not contract under the effect of winter: it is the driving force.
Snow cover, school holidays and the planned nature of stays place January at the heart of the tourist calendar.

THEmountain hotels It therefore functions in the opposite way to the urban environment. January is not an anomaly, but a revealer.
Depending on the nature of the request, The same month can produce opposing hotel dynamics..

Escape hotels (sun, long stays)

Unlike previous profiles, climate escape hotels are based neither on professional constraints nor on the valorization of winter as a tourist resource.
It follows a different logic: that of avoidance.

This type of travel responds to an explicit search for sun, light and more favorable weather conditions.

This evasion model shows that the hotel seasonality does not automatically imply a decrease in tourist demand,
but rather a redistribution of flows towards territories capable of offering a climate alternative.

Mountain hotels and hotel seasonality in January: business, mountains and climate escape

How can you do it?

❌ “January is depressing so hotels are empty” is false.

✔ January changes behaviors, not always in the same direction.

It's impossible to attribute a drop in occupancy rates solely to "morale." January may be the most "depressing" month, but many other factors come into play:
Prices, holidays, weather, inflation. January is therefore not a universally "bad month".

Above all, it requires a clear positioningwhich you must choose according to your location: business, leisure, wellness, climate escape.

You then need to adapt as much as possible, especially regarding pricing, to remain competitive. Your marketing should remain seasonal in order to attract the right customer at the right time.
and your offers must be tailored to each profile.

For example:

  • Business offer : free conference room for 1 hour.
  • Wellness offer -20% off massages or treatments.

Conclusion

January is statistically a darker month psychologically, but its impact on the hotel industry is neither uniform nor automatic. In practice, thehotel occupancy in January depends primarily on positioning, much more so than on the psychological context.
The hotel industry there is highly seasonal, but above all segmented.

And in the end, thehotel occupancy in January depends mainly on positioning and type of clientele.
Any overall analysis that ignores this segmentation will miss the economic reality of the sector.

Categories
Case study

How does each generation travel?

Icon generation travel

How does each generation travel?

Each generation travels differently. The stay of a baby boomer has nothing to do with that of a Millennial or Gen ZEveryone has their own specific expectations of hotels. If the terms "millennial" and "Gen Z" are unfamiliar to you, this article is for you.

We will explore the differences between these generations and see how you, as hoteliers, can better understand their needs. The goal: to understand how each generation travels, but above all, how adapt your customer experience and encourage their loyalty.

Baby Boomers (1946–1964)

Origin of the name

The term comes from "baby boom"The very sharp increase in births after the Second World War. Demographers and sociologists observed this phenomenon and the name stuck because it is simple, literal and easy to understand.

Characteristics

They favor the classic comfort, human service and an uncomplicated experience.

Hotel behavior

They readily book through a travel agency or directly on the hotel's official website. They can be very loyal once they find a brand or chain that suits them.

How to attract them

Focus on comfort, impeccable cleanliness, and attentive service. A little something extra can make all the difference, like a movie night with films from their youth or activities tailored to their age group.

 

Generation X (1965–1980)

Origin of the name

The term was popularized by the Canadian writer Douglas coupland with his novel Generation X in 1991. It was already used before by some sociologists to refer to a generation without a clear identity after the baby boomers. The letter X evokes something unknown or vague.

Characteristics

It's a generation between two which blends tradition and modernity.

Hotel behavior

They book online but appreciate the telephone contact If needed. They are receptive to loyalty programs and offers with good value for money.

How to attract them

They want someefficiency and time-saver,Adapt your services depending on whether guests are on a business or leisure trip. This should be evident from the first contact with your hotel, whether verbally, on your website, or on social media.

 

Millennials (1981–1996)

Origin of the name

The term was created by William Strauss et Neil HoweThey noted that these children would become adults around the year 2000, the millenniumThe name has been widely adopted by the media and has become stronger than "Generation Y".

Characteristics

They grew up with the arrival of computers and the internet. They were the first digital native.

Hotel behavior

They use OTAs, comparison sites, and mobile apps to plan their holidays. They readily leave online reviews, especially if they have a bad experience. They search for unique experiences and not just the classic tourist attractions.

How to attract them

As a hotelier, to attract them, you need to offer a Fast Wi-Fia more digital experience with simple check-in and check-out and above all personalizationThey want to feel like they are the most important.

 

Generation Z (1997–2012)

Origin of the name

The letter Z simply comes after X and Y. The term appears in an article byAd Age in 1994 to refer to the generation that follows the millennials. Other names were proposed such as iGeneration or Gen Tech but Gen Z prevailed because it is simple and practical for the media.

Characteristics

This is the generation that is beginning to enter the workforce. They already have purchasing power and are ultra-connected.

Hotel behavior

They use TikTok, Instagram, and social media to find travel inspiration. They also use AI, including ChatGPT, to plan their trips. This generation uses Airbnb extensively. They want a highly digital experience with minimal human contact. This generation travels differently; they book directly via smartphone. They quickly identify AI-generated content and are drawn to it. authenticity, The Sustainability and social experiments.

How to attract them

The experience must be as seamless and contactless as possible with advance or contactless payment, mobile key, real-time personalization, clear CSR commitment from the hotel, visible but simple technology and preferences collected and applied before arrival.

 

Generation Alpha (from 2013 onwards)

Origin of the name

The name was suggested by the Australian researcher Mark McCrindleAfter X, Y, and Z, he chose to start from scratch with the Greek alphabet. Alpha sounds modern, futuristic, and works well internationally.

Characteristics

Unlike previous generations, they do not yet book hotel nights themselves, but they travel with their parents and influence their choices.

Hotel behavior

Their needs at the hotel are related to those of their Generation X, Y, or early Z parents, but they need services tailored to families.

How to attract them

This generation still travels with their parents. To attract families with Generation Alpha children, it is helpful to offer childcare, a play area, family-only swimming pool hours, children's portion meals, or adapted menus.

 

Conclusion

Each generation travels differently. As a hotelier, you can't please everyone. It's more effective to choose one or two generations to target as a priority.

A baby boomer does not have the same expectations as a Gen Z. On the other hand, millennial parents will often align their choices with the needs of their children from Generation Alpha.

The key to successfully juggling all of this: Flexible and integrated PMS and POS tools to personalize the experience, digitize interactions and simplify management.

Medialog supports hoteliers in this adaptation, from digital check-in to personalized customer follow-up, from PMS to CRM and payment. Everything with Medialog.